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Services

Property Valuation

If you’ve separated and don’t want to put your home on the market, you need a professional property valuer’s services to determine your home’s market value. They also value investment, commercial and industrial properties for settlement in separation and divorce.

You can get an unbiased valuation from a trusted independent property valuer registered with the Australian Property Institute. Your property valuer should understand what your report is for and know the Federal Circuit and Family Court of Australia requirements. Make sure the valuer you choose has experience with family law settlements.

Why do I need a property valuation?

If you’re both confident about your judgement, you can simply agree on what your house is worth for your property settlement.

However, there are benefits to a formal property valuation when you separate and times when it is compulsory.

  • Have peace of mind. A professional valuation ensures you both understand the asset pool and that the settlement agreement you negotiate is transparent and fair.
  • Understand your financial position. An expert valuation early on can help you know where you stand so you can decide if buying out or selling is your best option.
  • Settle a dispute with your spouse. An unbiased valuation will help you reach a figure if you can’t agree on the value of your property.
  • Use as evidence. In cases that go to Court, you must submit a valuation report from a registered independent property valuer as evidence.

There are other ways to estimate the current value of your property. Each of these has its own drawback.

  • Purchase price of the property. This is usually out of date.
  • A recent sale of a house in your street. It’s unlikely to be an exact comparison to your property.
  • Real estate market appraisal. You can use these early in the process to agree on a value for negotiations, but there may be a conflict of interest if the agent is trying to win the sale. The value may be overinflated or vary from agent to agent.
  • Bank valuation. These are often under current market value as they are approached from a risk setting.

What determines the market value of my home?

A professional valuer uses their property experience and knowledge of the market to estimate your home’s current market value. They assess what a fully informed, willing, but not anxious buyer may be willing to pay.

The valuer will visit your home in person for a physical property inspection.

They write a detailed report to justify the value, including

  • photos
  • a description of the location of your property and its features
  • house size, land size, the number of bedrooms, bathrooms and living spaces
  • outdoor features and garden
  • age and quality
  • design and period appeal
  • proximity to transport, amenity and school zones
  • comparative sales in the area
  • how much income it generates if it is an investment property.

Of course, the only way to be 100% sure of the current value is to put your house on the market. If you don’t want to sell and both of you jointly appointed the independent valuer, their estimate is your best option for settlement.

When is the right time to get a valuation?

The housing market can change quickly.

Often, time passes between separation, negotiating an agreement and the final settlement.
You may start negotiating based on an agreed estimate and wait until your orders are drafted for a formal valuation.

Professional valuation reports are often relied upon for an extended period. If you decide to get the security of a formal valuation early on, you can pay a fee to have it refreshed if the market has changed significantly.

Who arranges a property valuation?

A single valuer is appointed and instructed by both parties. You both pay an agreed share of the cost of the valuation.

The Federal Circuit and Family Court require that one single expert witness gives evidence about the value of your house, so it’s important that you agree when you choose your valuer.

If you’ve already engaged a lawyer, they may put forward a valuer they work with and trust. Your ex-partner’s lawyer may suggest someone else. It’s up to you both to choose.

Save money by arranging a valuation directly through The Separation Guide trusted Network rather than a law firm doing it for you – fees for arranging these extra services add up along the way.

Meet the property valuers in our Network

Armstrong Biggs Fallon specialises in valuations for family law matters, providing a professional and compassionate approach. All family law valuations are conducted by a member of their management team, all professional senior Australian Property Institute certified valuers. The broad knowledge, experience and professionalism of their valuers can give you confidence in the valuation you receive.

Book a free initial chat to discuss your needs or purchase your valuation below.

BOOK A CHAT NOW

Book a property valuation report

Estimated property value below $2 million

This property valuation report can be used in your separation agreements. If both parties engage the property valuer, this document is recognised by the Federal Circuit and Family Court of Australia.

After you purchase this report, you will have a 30-minute consultation with the property valuer to discuss your brief.

$1100

Including GST

Estimated property value $2-3 million

This property valuation report can be used in your separation agreements. If both parties engage the property valuer, this document is recognised by the Federal Circuit and Family Court of Australia.

After you purchase this report, you will have a 30-minute consultation with the property valuer to discuss your brief.

$1650

Including GST

Your property valuation booking conditions:

1. This property valuation is being conducted by White Fallon Projects Pty Ltd T/As Armstrong Biggs Fallon, a qualified property valuer authorised by the Federal Circuit and Family Court of Australia and qualified to be an Expert Witness if required.

2. Pricing may vary if your property is located more than 30km from the CBD

3. Pricing may vary if your property value is higher than the selected package chosen and will be negotiated with the property valuer in your initial call.

Services

Family lawyers

There are several different options for reaching an agreement on your financial, property, and parenting settlement, and the one you choose will depend on the complexity of your matter, your trust, and your amicability with your former spouse. However you decide to reach an agreement, if you want to ensure your agreement is fair and binding, you will need the help of a family lawyer.

You may decide to negotiate your settlement by yourselves or with the help of a mediator, then engage a family lawyer to provide advice on the fairness of your agreement. Or you might both need to hire your own family lawyers from the beginning to represent you.

You also require lawyers to help you formalise your agreement by drafting your paperwork and submitting documents to the Court on your behalf.

The amicability and complexity of your case determine when you might engage a lawyer to assist you with your separation.

Why work with a Family Lawyer?

For clarity on your current situation

Sometimes, you may need professional legal advice to unblock your family law matter and gain momentum towards a resolution. An Insight and Advice session is a paid meeting with a lawyer in our network. They provide empowering advice and strategic insights to help you move forward with confidence, no matter what stage of separation or settlement you are at.

It could be a one-off engagement for advice on a specific issue or the first of a series of sessions to help you resolve the issue.

Insight and Advice sessions are paid and typically run for 60 to 90 minutes. They are suitable for people on all separation pathways.

To reach agreement

This is when you and your ex-partner both engage your own family lawyer to negotiate an agreement on your behalf on your financial, property and parenting arrangements.

Independent legal advice to reach agreement may be suitable if you:

  • aren’t able to communicate with each other
  • can’t come to an agreement using other methods
  • don’t trust each other to be honest
  • have complex finances or parenting arrangements
  • have a power imbalance or history of family violence in your relationship.

To fairness-check your agreement

Many couples will complete a DIY Separation Agreement together or agree with the help of a mediator in a program like Guided Separation.

We recommend you receive legal advice about the agreement you’ve made to ensure it’s fair for both parties. You should also engage your own lawyers to consider the short- and long-term outcomes of the agreement and ensure it doesn’t disadvantage one party.

It’s especially important to receive a fairness check if your agreement includes a parenting plan or a complex asset pool. The Family Court may not accept orders if you haven’t received legal advice and your agreement isn’t considered fair.

To make your agreement legal

This is where your lawyer will draft legally binding instruments to formalise your agreements.

Drafting legal documents is complex, especially if you split property and superannuation. We recommend you engage a family lawyer to draft your orders and submit them to the Family Court on your behalf.

Is a family lawyer right for you?

Complete the free 3-minute Q&A to access your Support Hub, discover which pathway is suitable for your situation and find out who you should speak to first.

Start the Q&A

Does engaging a lawyer mean going to Court?

Not at all. Having a lawyer doesn’t have to mean inflaming tensions — the professionals in our Network are committed to de-escalation and Court as a last resort. If things have escalated, it’s still possible to turn your matter around with the right team.

Did you know that even in cases where a couple has commenced Court proceedings, only a small number ever appear before a Judge? The Court requires couples to attempt mediation before they can set a date, and 95% of all matters heading to Court wind up settling.

How much does it cost?

You can engage a lawyer for advice on your matter and pay them an agreed hourly rate.

The industry standard for a Family Lawyer in Australia averages $500 per hour. The cost will vary depending on the lawyer’s experience and whether you live regionally or in a large city.

A lawyer typically spends time creating a brief in your first paid meeting. They record details about you and your partner, your relationship history, any children, your living arrangements and finances. By completing our Q&A, you’ve done this work already.

When you book your lawyer through The Separation Guide, we send them your brief with the information you’ve already provided us. This can save you time and money.

Some lawyers work on retainer agreements where you pay them a lump sum for an agreed scope of work. This often means they advocate for you and respond to letters and emails on your behalf so you don’t need to be in direct contact with your spouse.

If your case escalates, the number of hours your lawyer spends and the scope of work will increase. Cases that head to Court can cost clients tens of thousands of dollars, plus the high emotional cost. This is why we’re committed to Court as a last resort.

Why book your lawyer from The Separation Guide Network?

All professionals in our Network have signed our Ethical Charter with a focus on Court as a last resort. Our Charter also covers avoiding escalation and cost transparency.

You can have confidence that the professionals you engage through us will strive to make your separation simpler, more manageable and less stressful.

We’ll recommend two lawyers from our Network in your region when you complete our 3-minute Q&A. Your first consultation with a lawyer is free.

Would you like to talk about Independent Legal Advice?

Book a free 15-minute chat with a Separation Consultant to talk through your situation.

Book Now

Services

DIY Agreement Separation Toolkit

You can reach a separation agreement yourselves. But you need to know the facts. This step-by-step video series guides you through everything you need to know to reach a separation agreement.

For a fraction of the cost of one hour with a Lawyer, you can learn how to:

  • separate on fair terms
  • get on the same page as your ex-partner
  • avoid common mistakes
  • draft a DIY Agreement with templates to fill as you go.

Is a DIY agreement right for you?

Watch the first session free to find out

This toolkit is best for couples who:

  • are amicable and communicate well
  • trust each other to be honest about finances
  • are comfortable with Australia’s legal system
  • are married or in a de-facto relationship
  • want to stay in control of their divorce.

$95

What comes next? 

Once you’ve reached a DIY Agreement about your parenting, property and/or financial matters, you need to decide on your next step. The Family Court advise that you seek legal advice about which option is right for you.

Option 1: Enter into a good faith agreement
This method isn’t legally binding and doesn’t protect you from any future claim.

Option 2: File consent orders yourself with The Family Court
This makes your agreement legally binding. The Family Court may not accept orders with lodging errors or if an agreement puts one party at a disadvantage and you haven’t had legal advice.

Option 3: Pay a third party to draft your consent orders
This reduces the chance that your orders will have lodging errors but does not ensure your agreement is fairness checked.

Option 4: Engage independent lawyers
Lawyers will check your agreement for fairness and draft your consent orders.

At the Separation Guide, we recommend Option 4 to ensure your agreement is fair for both of you and that you’re both protected from future claims. It is especially important to receive a fairness check if you have a parenting plan or a complex asset pool as part of your agreement.

We can connect you both with independent lawyers in our Network. Their pricing is aligned with standard industry fees and they have signed our Ethical Charter with a focus on ethical standards, cost transparency and Court as a last resort.

You can be confident that they understand the work you’ve put in and will provide their independent opinion on fairness without the risk of untangling your agreement.

This stage usually ranges from $1500 to $3000 plus GST per person for simple orders.

Is a DIY Separation Agreement right for you?

Complete the 3-minute Q&A to discover which pathway is suitable for your situation.

Start the Q&A

Services

Separation Support

Separation and divorce can feel like a world of ‘I don’t know’ and ‘what if?’ Separation Support reduces the stress of the unknown and gives you clarity about your next steps so you can move forward.

We understand that your situation is unique. But having helped thousands of people going through separation, we also know the key landmark moments most people go through on their separation journey.

What is Separation Support?

Separation Support lets you talk through your situation with an impartial separation expert, giving you practical guidance on your options and peace of mind that you are on the right track.

For a fraction of the cost of a lawyer, our Consultants can answer many of your questions about navigating the system of separation and divorce in Australia. They’ll let you know when it’s the right time to engage legal and financial professionals.

We’ll break down your complex situation and help you find the smoothest path through.

When do I need Separation Support?

You can book Separation Support at any stage of your journey. Sessions can help you if you’re considering separation or already separated.

Speak with a Separation Consultant if you need:

  • to talk through the practicalities with someone impartial
  • information specific to your situation on how to separate and get divorced in Australia
  • advice about having ‘the discussion’ or telling your children
  • support if your partner has told you they want to separate
  • help in choosing a legal representative or other separation professionals
  • support getting your partner on board with a particular separation pathway
  • reassurance about what you’re going through
  • some clarity on your next step and to know when to take action.

Can we both speak with the same Separation Consultant?

Yes. Your Consultant is impartial, and your sessions are confidential.

Sometimes it’s easier for separating couples when we speak to both of you – it may help if you both hear the facts from a third party. You hear the same information and feel equally in control.

You can book one-on-one or both together if you feel comfortable. Some couples prefer to book the bundle of three to speak to their Consultant separately before having a final joint session.

The sessions cost the same if it is one or both of you.

Meet Arabella, our Senior Separation Consultant

Your options

Separation Support

Sometimes you need to check-in and get guidance on your next step.

In one 45-minute phone session, your Separation Consultant will:

  • listen to your unique situation
  • pinpoint where you’re at on your journey
  • assess your needs and goals
  • provide tailored recommendations to give you clarity about your next step so you can move forward
  • send you an email summary with resources and actionable steps after your session.

$95

One 45-minute session

Separation Support +

Separation is a journey. Things happen along the way which change your needs and goals.

In three 45-minute phone sessions, your Separation Consultant will:

  • tailor each meeting to fit your changing situation, working at a pace that suits you
  • break your journey into manageable steps, ensuring you don’t feel overwhelmed
  • support you through your next separation landmarks
  • follow-up and debrief with in-between session email support.

You can book this bundle once or more if you need ongoing support.

$250

Three 45-minute sessions

Please note that bookings are non-refundable if cancellation occurs within 24 hours of your scheduled session.

Separation Support is impartial and confidential and does not include legal or financial advice. Your consultant can let you know the right time to speak with professionals. All professional advice is provided by members of our Network who hold professional qualifications in their fields of expertise.


What people say about Separation Support

“Going through complex relationship breakup it can often seem like there’s no help out there. This service has given me the opportunity to explore my options without the uncertainty of financial burden, and with incredible empathy and support. I wouldn’t have been strong enough to take the next steps without speaking with my assigned Consultant and I’m so grateful services like this exist.”

Georgie, SA

“When separating there is so much to worry about, consider and be overwhelmed by, especially with emotions running high. Arabella is the calming reason that gives the clear path and the support to take each step forward into a future with possibilities and certainty.”

Tanya, NSW

“Thank you for providing me with a sympathetic and patient ear, and handing me over to the correct next step. I’ve tried reaching out to both Relationships Australia and 1800 Respect in the past but have been unable to proceed to the next steps.”

Paul, VIC

“I saw a noticeable difference after your session with my partner in the way he is speaking to me and discussing our assets. It is a huge weight off my chest to know that he is now entering this with fairness in mind – it’s so much easier.”

Melanie, NSW

Services

Mediation: Guided Mediation

The type of mediation we offer is called Guided Mediation. Guided Mediation lets you and your partner stay in control of your separation. It’s where you work together to reach a separation agreement that is fair for your situation. You have the support of an impartial legally qualified mediator called a Guide. They facilitate difficult conversations and guide you on the law.

Guided Mediation works best when there is

  • sufficient goodwill between you
  • open and honest sharing of all financial information
  • a mutual desire to achieve a fair and equitable outcome
  • a focus on your children’s best interests.

How is Guided Mediation different to other mediation?

Guided Mediation is a form of evaluative mediation with a unique approach that delivers cost-effective and timely agreements. It’s different to standard private mediation or one you might receive through Relationships Australia. The Guides in our Network are practising legally-qualified Family Dispute Resolution Practitioners.

They have the qualifications and experience to answer questions from both parties with an impartial perspective and to manage difficult conversations. The focus is on designing fair agreements rather than settling old scores or litigating past disputes.

This means you don’t need to work with a private mediator AND separate lawyers in the first stage of trying to reach an agreement stage. This is proven to save you time, money and stress, and reduces the chances your matter will escalate.

Is Guided Mediation right for you?

Complete the 3-minute Q&A to discover which pathway is suitable for your situation.

Start the Q&A

How does Guided Mediation work?

Guided Mediation works by creating a straightforward process, supporting you both to reach agreement.

  1. You answer a questionnaire provided by the Separation Guide called Getting on the Same Page. Your answers help your Guide to create a ‘discussion draft agreement’ within 7 days. The discussion draft serves as the agenda for your first meetings.
  2. You’ll receive the discussion draft with an email to diarise the first discussions, which you can have together or separately depending on your preference.
  3. In your mediation, your Guide will discuss with you:
    • what you both need to reach agreement
    • the differences in these needs and how they may be met
    • what your children need
    • the range of fair outcomes a court may decide
    • your timetable for reaching agreement
    • how child support works and what you need to do
    • how a parenting plan works and what you need to do
    • how to make this agreement a legally binding document.
  4. You complete the Guided Mediation process with a holistic Separation Agreement covering everything you need to move on.
  5. Your final step is to have the agreement converted into a legally binding document.

Guided Mediation mediation is adapted to suit you both. You choose the way meetings are held, when they are held and by what date you wish to reach agreement. You stay in control of the process and the ultimate agreement, with a Guide to help you along the way.

How does Guided Mediation compare to the typical separation process?

How much does Guided Mediation cost?

The legally qualified mediators in the Separation Guide Network charge $350 plus GST per couple per hour. There’s also a $900 plus GST per person fee charged by The Separation Guide for onboarding, documentation and ongoing Separation Support.  Most simple matters cost around $3000 plus GST per person, and mediations are usually completed within 10-12 weeks. Your Guide will advise you in your first meeting if your case is particularly complex – for example if you have a complex asset pool.

Guided Mediation includes:

  • a free initial consultation
  • evaluative mediation sessions with a legally-qualified Mediator
  • Getting on the Same Page tables, which form the basis of your negotiation
  • support and legal advice throughout the mediation to guide you to a fair outcome
  • your Heads of Agreement document ready to be converted into legally binding instruments
  • access to templates and tailored content to keep you informed
  • connection to other professionals who can support all aspects of your separation
  • ongoing Separation Support sessions with your Separation Consultant.

Guided Mediation does not include your consent order applications or binding financial agreements. These are the legal instruments that render your agreement legally binding. We connect you both with independent lawyers to draft your agreement into legally binding documents and to provide independent advice in relation to your agreement.

Why use lawyers in The Separation Guide Network to complete the orders?

Lawyers in our Network work collaboratively to document your backend orders. That means they work together with you, your Mediator and your partner’s lawyer to finalise the documentation phase and lodge your application to the Court.

Their pricing is aligned with standard industry fees and they have signed our Ethical Charter with a focus on Court as a last resort.

You can have confidence that they understand the Guided Mediation approach and provide their independent opinion on fairness without the risk of untangling the agreement you have made.

Would you like to talk about Guided Mediation?

Book a 15-minute chat with a Separation Consultant to talk through your situation.
Book Now

What people are saying about Guided Mediation

“Non-judgemental, professional, compassionate and I felt like we would be able to settle without too much drama because of the knowledge and experience of the mediator.”

Troy, QLD

“It’s been a far easier process than what was anticipated and truly, it’s a credit. to people like yourself and Jack in knowing how sensitive the whole process can be. Being given clear and succinct direction in such practical matters has made a big difference to the process.”

Alice, NSW

“Thank you so much for all of your help during this process. The Separation Guide and your guided mediation suited our needs perfectly and we really appreciate your patience and expertise through what could have been a far more trying time.”

Cara, VIC

“The Separation Guide has been wonderful in explaining what seemed like a daunting process and helped us get to a fair and equitable outcome.”

Shane, NSW

 

Services

Child Support Consultants

Child Support Consultants help you navigate the different Government departments and processes involved in setting up child support. Their empathetic and experienced subject-matter experts will guide you through Services Australia Child Support and Centrelink to set you up with the suitable options and support you need to get the best possible outcome for the whole family.

There are many variables when it comes to child support. How should it be assessed? Is it better for you if it’s privately collected or if Services Australia collects it? How do days of care affect things? What income is included in the calculation? What else do I need to consider?

You’ll make decisions with long-term implications you may not feel for some time and may be difficult to untangle if they are not in your family’s best interest.

To save time and potential future headaches, make sure you set up your child support correctly the first time. Speak to Child Support Consultants to understand how your child support can be assessed, managed and collected and how your payments will interact with other income and Family Tax Benefits so you can confidently take that next step.

Meet the Child Support Consultant in our Network

Crystal Paduch started working for Services Australia Child Support in 2009. For over a decade, she assisted parents as they struggled with the system, feeling lost in its complexities. Witnessing the frustration and confusion firsthand, she realised she could play a role in bridging the gap for these families.

In 2021, Crystal founded Child Support Consultants, envisioning a platform that offered clear information, empathy, and support – a one-stop shop for parents navigating the system.

Crystal understands that every family is unique and their needs differ. She provides a personalised approach through Child Support Consultants, empowering parents to make informed decisions for their children’s well-being. With Crystal’s guidance and support, parents can confidently navigate the system, ensuring their children receive the financial support they deserve.

You can book either a 60-minute Clarity Package or a Bespoke Child Support Agreement Package with Crystal.

BOOK WITH CRYSTAL

Child Support Consultant Services

Clarity Package $170.00 + GST

People tend to book this session if they feel lost and confused about what’s best for their situation when setting up their child support. Whether you don’t understand the basics or face specific challenges, we can help. We’ll clear up any confusion about the process and offer personalised advice tailored to your situation.

In this 60-minute consultation, you’ll have the opportunity to:

  • speak with an experienced consultant
  • receive options, advice, and information to help you resolve child support matters on the spot
  • ask questions relating to your child support assessment and get honest, relevant answers geared toward helping you move forward
  • get the tools you need to communicate effectively about child support matters and ensure you receive relevant information and optimal service every time.

Book this package if you are ready to set up your child support.

BOOK CLARITY PACKAGE

Bespoke Binding Child Support Agreement Package, $2,250 AUD + GST per person

People tend to book this package when they want more control over how child support is determined after separation. Unlike the formula assessment administered by Services Australia Child Support, this option allows parents to tailor payments based on their children’s needs. With a binding child support agreement, parents can agree on regular payments or payments for specific expenses, such as school fees or medical expenses. This option is about customising support to fit their family circumstances, whether education, healthcare, or travel costs. The main advantage is its certainty; once the agreement is in place, both parties know what to expect without the yearly fluctuations of a formula assessment, fostering a smoother co-parenting relationship.

Crystal and the team at Child Support Consultants will work with you and your former partner to negotiate and draft specialist-tailored and personalised legally binding child support agreements.

This package includes:

    • Child Support Agreement consultation with both parties
    • drafting, preparation and finalisation of agreement meeting the legal requirements of a Binding Child Support Agreement and Services Australia Child Support’s eligibility criteria for registration
    • legal advice and certification for both parties by independent legal practitioners
    • submission to Services Australia Child Support accompanied by an application for acceptance of the Agreement.

Book this package if you want to formalise a parenting plan and child support arrangement in the most cost effective manner.

BOOK BESPOKE CHILD SUPPORT AGREEMENT PACKAGE

Find out more about Child Support Consultants

Would you like a separation guide in your pocket?

Take our Q&A today for your personal separation pathway, recommendations to trusted professionals, your Support Hub and your step-by-step SepGuide Plan to guide you every step of the way.

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